Privacy Policy
This Privacy Policy ("Policy") applies to https://iscale-media.com and iScale Media, operated by Irving Damian("Company"). This Policy governs how we collect, use, and protect your information. By using our website, you consent to the data practices described below.
Scope of Privacy Policy
This Privacy Policy applies to the entire iScale Media brand, including all pages, subdomains, and services offered on: https://iscale-media.com
This Policy governs all data collection, use, and processing activities across our website and services.
SMS Compliance Notice
To comply with SMS provider requirements, we collect and store opt-in data (such as phone numbers) only from users who have given explicit permission to receive SMS messages. This information is used solely by iScale Media to communicate with users who have requested information, booked appointments, or opted in to receive updates.
SMS opt-in data and phone numbers will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. You may opt out of SMS communications at any time by replying STOP to any message received.
Collection of Your Personal Information
We collect personal information only when you voluntarily provide it. This may include:
First and last name
Email address
Phone number
Business name
Website or marketing information
If you purchase services from us, we may collect billing details necessary to complete the transaction. You may provide personal information when you:
Submit a contact form
Book a consultation or strategy call
Request marketing services
Sign up for offers or updates
Communicate with us directly
We may collect additional personal or non-personal data in the future to improve our services.
Use of Your Personal Information
We use your personal information to:
Provide marketing and lead generation services
Schedule consultations or strategy calls
Send appointment confirmations and reminders
Respond to inquiries and support requests
Improve our services and website performance
Send relevant marketing updates or offers
What Organizations Are Collecting the Information?
Personal information collected on this website is collected and managed directly by iScale Media.
We may use common technology providers such as website hosting services, analytics tools, or communication platforms to operate our website and services. These providers help us operate the website but do not use your information for their own marketing purposes.
With Whom Can the Information Be Shared?
We may share aggregated or anonymized data with technology providers that help operate our website or services.
However:
We do not sell, rent, or share personally identifiable information with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and phone numbers are never sold or shared with third parties for promotional use.
Your Right to Opt Out of Sharing
Under applicable privacy laws, including the California Consumer Privacy Act (CCPA), you may request that your personal information not be shared with third parties.
To submit an opt-out request, please contact us using the contact information listed below.
Tracking User Behavior
We may track how users interact with our website in order to improve the website experience.
This may include tracking:
Pages visited
Time spent on pages
Navigation behavior
This data helps us understand what users are interested in and improve the relevance of our services.
Automatically Collected Information
Certain technical information may be collected automatically when you visit our website, including:
IP address
Browser type
Access times
Referring websites
This information helps maintain website performance, security, and analytics.
Right to Deletion
Upon receiving a verifiable request, we will:
Delete your personal information from our records
Retain only the information necessary for legal or operational purposes
We may decline deletion requests if the information is needed to:
Complete a transaction
Prevent fraud or illegal activity
Comply with legal obligations
Maintain internal business operations
Children Under 13
We do not knowingly collect personal information from children under 13 years old.
If you are under 13, please obtain parental permission before using this website.
Opting Out of Marketing Communications
You may opt out of marketing communications by:
Clicking the unsubscribe link in our emails
Replying STOP to SMS messages
Contacting us directly
Email Communications
We may contact you via email regarding:
Service updates
Appointment confirmations
Promotions or marketing information
Customer feedback requests
You may unsubscribe from these communications at any time by clicking the unsubscribe link in the email.
External Data Storage
Your information may be stored securely on third-party servers used to host our website or operate our marketing tools.
These providers help us maintain performance, security, and reliability.
Policy Changes
We may update this Privacy Policy when:
Our services change
Laws are updated
Our data practices evolve
If significant changes occur, we may notify users through:
Email notifications
Notices posted on our website